Selling stolen, counterfeit, or fake gold is a punishable criminal offence. Customers must produce valid identity proof and all required documents for every transaction. Transactions with persons below 18 years of age are not accepted under any circumstances. Customers aged 18–23 years may be required to obtain consent from their family members. Sai Gold reserves the right to verify customer information, reject any transaction at its sole discretion, and report any suspicious activity to the appropriate Police or Legal authorities.